Course title

Information Systems in Modern Organizations

Lecture type

Obligatory

ECTS

4

Lecturers and Associates

• Associate Professor PhD Leo Mršić

The course aims

Introduce students to the role of information systems as key sources of competitive advantages in the operation of modern businesses. Students will acquire knowledge of IS/IT as the driving force of radical transformation of enterprises with a strong positive impact on the raise of competitiveness. They will adopt basic concepts of existing and emerging IT technologies. They will understand the impact of IS/IT roles on the operational performance of the company and acquire basic knowledge about challenges and solutions for problems associated with successful implementation of IS/IT in enterprises. They will know that successful integration of IS/IT in company’s business system is one of the crucially important skills of e-leadership and business management. They will adopt trends related to implementation of advanced technologies as part of modern IT systems.

Content

Lecture topics:
L1: Corporate strategy vs IT strategy;
L2: Managing IT system specifications
L3: Minimum viable product (MVP)
L4: IT system valuation methodology
L5: TCO and ROI breakdown for IT system
L6: IT system monetization strategies including data monetization
L7: IT system selection elements
L8: How to efficiently select IT system for (any) company/organization
L9: Common mistakes and how to avoid them explained (using corporate cases)
L10: Analysis of requirements and information system design; GAP analysis
L11: Implementation process breakdown (exercise)
L12: Use cases: key roles in implementation process (exercise)
L13: Business models: how to choose right one
L14: Risk awareness; grow vs keep strategy
L15: Use cases: scenario discussion (exercise)
L16: CRM, SCM, ERP, BI, Advanced Analytics
L17: Standardization vs Harmonization and data governance
L18: CPM
L19: Data Driven Management
L20: Advanced Visualization
L21: Technology and business advances and challenges in IT systems

Topics for seminar papers:
S1: Transaction Processing Systems (TPS)
S2: Standardized technologies of business systems
S3: Evaluation and selection of business-information solutions, dilemmas and answers
S4: Shaping, implementation, maintenance, upgrade, external systems integration
S5: Functional implementation of information system
S6: Tools and technologies in different layers of the system
S7: Return of investment / cost of ownership
S8: TPS security
S09: IS quality assessment models (ISO, ITIL, COBIT)
S10: Methodologies and techniques for IS planning

Literature

Peppard, Joe, John Ward (2016): The Strategic Management of Information Systems - Building a Digital Strategy, 4th Edition, John Wiley and Sons UK
Pearson, Sounders (2016): Managing and Using Information Systems, Wiley, 6th edition

Supplementary literature

Cecilia Rossignoli, Francesco Virili Stefano Za Digital Technology and Organizational Change Reshaping Technology, People, and Organizations Towards a Global Society, Springer
Francesca Ricciardi, Antoine Harfouche (eds.) Information and Communication Technologies in Organizations and Society
Sadagopan, S.: Management Information Systems, PHI Learning Pvt. Ltd.
Jay Liebowitz, Mehdi Khosrowpour: Cases on Information Technology Management in Modern Organizations, IDEA Group Publishing
Jakobs, Kai: Modern Trends Surrounding Information Technology Standards and Standardization within Organizations, IGI Global