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Implementing voice over IP solution

  • Class 30
  • Practice 30
  • Independent work 90
Total 150

Course title

Implementing voice over IP solution

Lecture type


Course code






Lecturers and associates

Course overview

The objective of this module is to provide students with the theoretical foundation of voice transmission technologies and how they evolved as well as with a practical foundation for implementation, maintenance, and troubleshooting of complex IP telephony solutions.

Students learn to:
• Prepare It infrastructure for implementation of IP telephony
• Implement server and client-side of a functional IP telephony solution
• Configure, modify and improve complex IP telephony implementation
• Secure a functional IP telephony system
• Troubleshoot IP telephony solution

This is the only module on the programme of study that deals with IP telephony technologies. Students need to take this module because the knowledge and skills acquired in this module are of practical use to students in the labor market.


Essential reading:
1. Landis, M. (2010) The 3CX IP PBX tutorial: [s.l.]: Packt publishing

Recommended reading:
1. Davidson, J. Peters, j. Bhatia, M. Kalidindi, S. Mukherjee, S. (2010) Voice over IP Fundamentals, 2nd Edition, [s.l.]: Cisco Press

Further reading:
1. Wallingford, T. (2005) Switching to VoIP, [s.l.]: O'Reilly

Download student guide

Minimal learning outcomes

  • Define the role and requirements of IP telephony technologies in modern IT systems
  • Implement a complete and functional IP telephony solution
  • Implement technology and configuration modifications to improve IP telephony solution

Preferred learning outcomes

  • Compare voice transmission technologies used in modern IT systems
  • Test and demonstrate overall functionality of implemented VOIP solution
  • Test and demonstrate improvements that are results of implemented modifications of IP telephony solution
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